Customer Specialist
Objective:
Sarto Countertops is seeking a highly motivated Customer Specialist to join our fast-growing countertop team in the Kansas City area. The ideal candidate is goal-oriented, passionate about customer service, and has the ability to excel in a self-motivated role and environment. No experience required.
About Sarto Countertops:
With one of the largest on-hand inventory selections, a state-of-the-art manufacturing facility, and three showroom locations across eastern Kansas, Sarto Countertops is one of the premier stone countertop companies in the region. We are a fast-growing, Midwestern company with a passion for customer experience, a dedication to our teammates, and a drive for excellence.
About this Role:
We are looking for a showroom sales associate for our Kansas City office location. Our showroom is conveniently located in Lenexa, only 15 minutes from downtown KC.
At Sarto, our Customer Specialists assist customers in our showroom, and help those customers (plus others!) make their dream a reality.
The winning candidate will help customers design a countertop solution for their home, help maintain a clean and inviting retail sales location, and will help manage details for a customer’s natural stone project.
Responsibilities:
Meet with new and existing clientele to understand project needs
Engage customer to help design a solution which will make them want to recommend Sarto to their friends and family
Work to find the best fit within a customer’s budget
Persuade customers to buy
Provide customers with estimates the same day as a quote is requested
Maintain excellent verbal and written communications
Open and close Kansas City showroom
Maintain retail location in a clean and inviting manner
Work with customer to capture all necessary job details and oversee job flow through the entirety of the Sarto process
Resolve any customer issues or concerns
Answer customer questions as needed
Qualifications:
High school diploma or equivalent. College education preferred
Excellent written and verbal communication skills
Ability to speak with diverse groups of clients
Easygoing and friendly demeanor
Clean-cut appearance
Willingness to learn
Excellent attention to detail
Ability to pass a drug test and background screen
Passion for customer service
Full-Time Employee Benefits:
Medical, dental and vision benefits
Retirement Plan with 3% matching
Paid time off
Paid holidays
Referral program
Room for career advancement
Compensation:
Pay commensurate with experience.
How to Apply:
Email careers@sartogroup.com